Providing fully managed I.T. support
Providing fully managed dedicated I.T. support to Small & medium sized businesses in Sussex, Kent & London. The Lime Group is an experienced IT consultancy and solutions firm providing IT services including support, process outsourcing, procurement services, hardware and software maintenance.
At the Lime Group we don't over complicate things, this is why we only offer one level of support. Fully managed dedicated I.T. support. We understand as your business grows so does your I.T. infrastructure. In providing this support type you can be assured that your systems & networks are in good hands. Allowing your business to blossom in the face of demand.
list of service coverage:
| |
Fully Managed |
| Unlimited Email Support |
YES |
| Business Hours Telephone Support |
YES |
| Out of Hours Telephone Support |
OPTIONAL |
| End User Customer Portal |
YES |
| Inclusive On-Site Visits Yearly |
4 |
| OS Patch Management |
YES |
| Security Management |
YES |
| Proactive Network Monitoring |
YES |
| Remote Server(s) Management |
YES |
| 3rd Party Liaising |
YES |
| Project Management |
YES |
| Dedicated Account Manager |
YES |
| Emergency Response Time (On-Site) |
2 Hours |
We also provide incentives for small businesses recently formed with company’s house. If you can prove your business formed within six months we can offer all new start up businesses up to 50% discount on their first year of I.T. Support.
For further information on our fully managed support package or any other service we offer please call on +44 (0)1580 830941